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Anonymous User
Not applicable

Cancelling my now tv pass

When I go to manage passes there is no option to cancel my now tv pass

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

So your passes section doesn’t look like this? 

4FE5B2B1-A36A-45D3-BE8D-1FEDC3D0EF25.png



As a suggestion if you still want to cancel your passes that you should head onto live chat and speak with Now TV staff.

Just make sure to click “chat online” within the green box.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Spoiler
 

Yes it does but non of them have a cancel option, they just say upgrade

gavs82008
Legend 5
Legend 5

@Anonymous User 

There is no "upgrade" option within My Passes.

 

It is either

  • Cancel if you have an active pass
  • Buy if you do not have a pass
  • Start Free Trial (if you have never had that pass)
  • Choose (more for Sports passes)

As a suggestion head onto Live chat and speak with Now TV staff to see what they can do on their end. 

Just make sure you click "chat online" within the green box. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help