16-01-2023 16:17
There should be a prominent and clear box for each membership you have if you login to My Account here:
https://www.nowtv.com/gb/account/membership
It may take a few "are you sure?" clicks before you finally get there.
Mine looks like this:
16-01-2023 16:45
Hi @SJC
What type of Sports Membership are you trying to cancel ?
If it's a day Membership then you won't see the cancel button because this type of Membership doesn't auto renew hence no cancel button.
Or do you have a freebie Mobile Sports offer which came with the Day Sports Membership and this according to the website T&C's automatically cancels once the offer is finished in X months time.
17-01-2023 16:34
Or did you buy the membership other than directly through Now? If so, you have to go and cancel it on whatever website you bought it on.