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Anonymous User
Not applicable

‎15-06-2022 17:21

Cancelling Subscription

Cancelling a membership is easy???? No its not 

– just click Cancel membership next to the one you don't want any more, and follow the steps to the end. You'll be able to keep watching until your next payment was due.

 

This statement does not make any sense and there does not appear to be any Cancel link? 

 

Any thoughts please

0
11 REPLIES 11
gavs82008
Legend 5
Legend 5

‎15-07-2022 8:41

In response to Anonymous User's comment

@Anonymous User 

Where did you take your memberships out? Was it from the website directly or the app? Or iTunes, Amazon etc?

FYI that I do not work for NOW, just a NOW customer trying to help
0
gavs82008
Legend 5
Legend 5

‎15-06-2022 20:57

@Anonymous User @Tony-D 

Sorry to jump in on this thread. 
Where did you take up the membership? Was it on the NOW website? 
Or through the app, Amazon, iTunes, Google play?

If it’s any of the latter then you will need to go back to the method you got the membership initially.

FYI that I do not work for NOW, just a NOW customer trying to help