15-06-2022 17:21
Cancelling a membership is easy???? No its not
– just click Cancel membership next to the one you don't want any more, and follow the steps to the end. You'll be able to keep watching until your next payment was due.
This statement does not make any sense and there does not appear to be any Cancel link?
Any thoughts please
15-06-2022 17:22
@Anonymous User wrote:
Cancelling a membership is easy???? No its not
– just click Cancel membership next to the one you don't want any more, and follow the steps to the end. You'll be able to keep watching until your next payment was due.
This statement does not make any sense and there does not appear to be any Cancel link?
Any thoughts please
Hi @Anonymous User When going through to your memberships, you should see a list of Memberships you have active on your account. Under each Membership you will see a 'Cancel' option. Are you seeing anything like this? Cheers - TD
15-06-2022 17:24
@Tony-D wrote:
@Anonymous User wrote:
Cancelling a membership is easy???? No its not
– just click Cancel membership next to the one you don't want any more, and follow the steps to the end. You'll be able to keep watching until your next payment was due.
This statement does not make any sense and there does not appear to be any Cancel link?
Any thoughts please
Hi @Anonymous User When going through to your memberships, you should see a list of Memberships you have active on your account. Under each Membership you will see a 'Cancel' option. Are you seeing anything like this? Cheers - TD
It will look like this @Anonymous User
15-06-2022 17:31
15-06-2022 17:33
@Anonymous User wrote:
Thanks I cant see my Now TV membership listed only the offers of additional services - thus confused?
Strange enough tbh. Through this link yeah Jock? My Account (nowtv.com)
In that case, you may be on the wrong account. May be worth checking out this link to see if there are any Alt accounts in your name. NOW - Help - Account finder (nowtv.com) Let me know how you get on - TD
15-06-2022 18:06
No I dont see my current Now TV membership only the other offerings??
15-06-2022 18:10
@Anonymous User wrote:
No I dont see my current Now TV membership only the other offerings??
Very weird @Anonymous User Did you try the account finder link i sent you? What membership do you currently have? Cheers
15-06-2022 20:39
16-06-2022 9:40
@Anonymous User
What membership do you have? As NOW offers serval TV memberships
15-07-2022 1:51
There is nothing called Active membership just Add Membership and Start trial in whole page