I cancelled the membership back in December. On the app it shows that i have not watched it since December 2022. Never got any type of email or responce about it being cancelled, noticed on our credit card bill that they have still been taking the money. Complained got 3 months back. Seems a good little money earner if you think you have cancelled but they keep taking the money! Check and check again people!!
Not getting the cancel confirmation email is nature’s way of telling you to go back and repeat the cancel, and make sure you carry out all four of the convoluted steps required 😢
There ought to be a law that says nothing should be harder to get out of than it is to get into.
There isn’t 😢