@Anonymous User
Are you sure your account has been cancelled altogether?
If it was, you wouldn’t be able to post here,
But what is/was it an account for?
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
