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Anonymous User
Not applicable

‎12-12-2018 11:41

Cancelled

Hi I cancelled my subscription on the 01/11/2018 but you still have taken payment a month after. 

Please could you give me a refund. 

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3 REPLIES 3
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Legend 5
Legend 5

‎13-12-2018 7:39

@Anonymous User pop on to chat, they should be able to help with this.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
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Anonymous User
Not applicable

‎13-12-2018 15:52

@Anonymous User wrote:

Hi I cancelled my subscription on the 01/11/2018 but you still have taken payment a month after. 

Please could you give me a refund. 

@Anonymous User

Hi Steve please check your emails as we have actioned your account 🙂

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Anonymous User
Not applicable

‎14-12-2018 10:10

Hi, I've just posted something similar.  I had a free pass, and cancelled before end of free period.  I'm sure that was in the Summer and I'm sure I've cancelled a few more times too as I keep seeing that it's still active.  No matter how many times I cancel it, it keeps coming back,

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