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Cancelled pass after a free trial however still being charged ... no customer contact details?

I cancelled a free trail in time, received the email to say it has been cancelled however I am now being charged.  Where is customer service??? No phone number, live chat doesn't work,  just a robot chat which doesn't answer questions, any ideas how I get through  to a human to sort this out?  

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Re: Cancelled pass after a free trial however still being charged ... no customer contact details?

@jojo3 

 

Hi Jo

 

Contact Now TV's Live Chat on the following URL:

 

https://help.nowtv.com/gb/get-in-touch/now-tv-passes/vouchers-and-offers

 

and click the down arrow button.

 

UK Bob

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