29-11-2021 10:52
Hi,
I have cancelled my membership, just checked my bank account and i've seen that NowTv have been taking money out of my account still even though my account had been cancelled, to top it off they are adding services and taking payment for things i never had in the first place!
how can i get you guys to stop taking money!!!! i have no active subscriptions on my account.
29-11-2021 11:50
Check you haven’t got another account with the debit/credit card details on.
29-11-2021 14:04
@Anonymous User
Was it a membership offer that included a week free boost?
If so then that would start charging £5 for boost at the end of the trial.
29-11-2021 15:30
29-11-2021 15:51
@Anonymous User
And are these new memberships coming from the same account?
As in you can see active memberships to cancel?