Cancelled membership as had tecnical problems how do i get a refund

[Anonymous User]

I've bought and cancelled my NOW TV Sports package on the same day as I could not get it on my TV as it had technical problems when will I get my money put back into my bank account

[schnapps]

Hi @Anonymous User 

Have you contacted NOW live chat about it ?

To reach NOW live chat, click the green chat online button from this link page below.

https://help.nowtv.com/article/how-to-submit-a-complaint 

[Anonymous User · Accepted solution]

We are all sorted now lifechat managed to sort our problem and our error code