Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎14-11-2018 20:57

Cancelled free trial and have been charged and renewed for an additional month???

Hi, I cancelled the free trial well in advance of the end date on the 13th of November and you have billed me and renewed the pass for a new month...I did not ask for this and would like my money back.

0
1 REPLY 1
Anonymous User
Not applicable

‎15-11-2018 15:14

@Anonymous User wrote:

Hi, I cancelled the free trial well in advance of the end date on the 13th of November and you have billed me and renewed the pass for a new month...I did not ask for this and would like my money back.

@Anonymous User Welcome to the community :).

If you pop over to live chat team and see if they can check this for you. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

Thanks NiamhD

NOWTV Team 🙂

0