06-12-2020 19:37
I cancelled the free week if nowtv today. The payment was due to come off tomorrow as it said. But now nearly £25 has been taken from my bank account even after I have cancelled everything.
I've tried to contact nowtv several ways included live chat but it doesn't work.
Can someone please tell me why they have taken money from my account?
Solved! Go to Solution.
06-12-2020 19:51 - edited 06-12-2020 19:52
@Anonymous User
Hi James
Unfortunately, this is a customer based forum and so no one here will be able to help with your account problem. You should contact Now TV via the following email address, they will be able to sort you out:
UK Bob
16-05-2021 15:32
@Anonymous User
Live chat is your best option.
Just make sure you click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint