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Anonymous User
Not applicable

Cancellation

Hi, I was meant to cancel my now tv before I was charged for another month, as I now have sky. I forgot and I was charged. I haven’t used now tv since I was charged, is there any way of getting a refund as I’m already paying for sky? 

thanks 

Jonny 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Can you elaborate, is it for TV memberships or broadband?

When you say Now TV that is referring to the old name of the company which either way offers 2 types of services.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Hey, thanks for the speedy reply, it’s for the entertainment package on now TV.

Kind regards
Jonny
gavs82008
Legend 5
Legend 5

@Anonymous User 

Jump onto live chat by clicking “chat online” within the green box and not “get help quicker”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help