17-03-2016 20:24 - edited 17-03-2016 20:26
I would like to cancel my now tv subscription but can't seem to do it
Solved! Go to Solution.
17-03-2016 21:41
@Anonymous User
Go to My Account/My passes where one can cancel.
Best done from PC or Laptop
07-10-2016 14:29
I want to cancel my kids pass but it wont let me. Both on pc and my tablet whay the heck!!!!
Please help me out anyone!!!!
Nowtv is so full of faults its ridiculous ; (((
M D Taylor
07-10-2016 14:39
@Anonymous User
Welcome to the forum.
You can't cancel in the tablet app, but you can on the website by going to your My Account > My Passes page
http://account.nowtv.com/passes
You should see a list of any active passes you have on your account, with a cancel button next to them. Just click cancel and follow the steps all the way to the end.
You'll still be able to watch your pass after you've cancelled until the expiry date.
11-10-2016 12:40
Hi @Anonymous User
Thanks for contacting NOW TV.
Just to let you know, there was an issue with cancelling the Kids Pass for NOW TV. However, this has now been resolved so you should be able to cancel as normal. If you're stll having any issues, please get back in touch and we'll see what we can do for you.
Thanks
Bisa
NOW TV Team
09-11-2016 12:30
Hi
I am unable to cancel my NOW TV entertainment and Movie passes. The website is referring me to Sky to 'manage the pass' as I have Sky broadband. I am moving house on 17th November and have paused my sky broadband whilst I relocate. However when contacting sky they are unable to offer any support amending Now TV passes whilst Now TV refers me back to sky. Now tv vaguely references that sky broadband customers need to ring a 'non existent contact number'. This is madness and I do not have time to be wasting on the phone to SKY or writing messages on forums (already 3 phone calls of well over an hour) or searching the NOW TV website for a non-existant contact number. Please could a member of this organisation contact me with a number for boardband customers need to call or a step by step online guide cancel. Thank you, Elliott
09-11-2016 17:14
Hi and welcome to the forum @Anonymous User,
Unless your NOW TV subscription is directly through Apple (via an iTunes account) or you've received a NOW TV promotional offer through Vodafone. The easiest way to cancel your NOW TV subscriptions is by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers
And just-so 'all' NOW TV customers know: -
09-01-2021 13:40
How can I cancel my NOW TV account
09-01-2021 14:18
@Anonymous User
Do you mean cancel your passes or close your account fully?
09-01-2021 18:12
I have sorted it out
Thank you
23-05-2022 10:10
I would like to cancel now tv how do I do this please
23-05-2022 22:22
It depends. What are you paying Now for at the moment that you want to stop?