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Anonymous User
Not applicable

Cancellation

I would like to cancel my now tv  subscription but can't seem to do it

1 Solution

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Anonymous User
Not applicable

Re: Cancellation

@Anonymous User

 

Go to My Account/My passes where one can cancel.

Best done from PC or Laptop

View solution in original post

144 Replies
Anonymous User
Not applicable

Re: Cancellation

@Anonymous User

 

Go to My Account/My passes where one can cancel.

Best done from PC or Laptop

View solution in original post

Anonymous User
Not applicable

Re: Cancellation

Unable to cancel subscription! No Live Chat, no contact number! Followed all advice/guidance! Yet another month's payment due in 24 hours.  NowTV is a 'printing money machine'....how do I cancel when the tabs in NowTV aren't working???? Definitely taking this further!

caseyb1993
Legend 5
Legend 5

Re: Cancellation

@Anonymous User There is live chat. Click here and scroll to 'Contact us'. Be quick as hours are

8am - midnight.

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Re: Cancellation

You can also cancel your package by following these instruactions @Anonymous User

 

http://help.nowtv.com/article/How-to-cancel-NOW-TV

 

Thanks

Andy

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SeeMoreDigital
Legend 5
Legend 5

Re: Cancellation


@Anonymous User wrote:

 

Unable to cancel subscription! No Live Chat, no contact number! 


Actually, the 'Contact Us & Live Chat' button can be found at the bottom of all the Help Centre articles. The idea being that after reading the 'Help Centre' article that fits your needs you should be able to resolve your issue yourself and only have to contact somebody at NOW TV as a last resort.

 

Cheers

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Anonymous User
Not applicable

Re: Cancellation

I'm having the same issue.  Do we cancel DD from the bank?

Let me know if you get this resolved and how to do it.

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Anonymous User
Not applicable

Re: Cancellation

Hi @Anonymous User

 

Please see the reply to your other post http://community.nowtv.com/t5/Movies/Trying-to-cancel-subscription/m-p/382078#M7761

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Anonymous User
Not applicable

Re: Cancellation

Hi @Anonymous User

 

I have replied to your other post.

 

Thanks

Andy

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Anonymous User
Not applicable

Re: Cancellation

I've cancelled but I'm still being charged. When I follow instructions the page prompts me to enter more card details. Therefore it is a loop. Can you advise how I get a refund on my charge and can someone please stop further charges happening?