Cancellation

[Anonymous User]

I cancelled my free trial and I was still charged for it and I'm not happy, so I wish a refund please.

[Anonymous User]

I also cancelled my free trial and months done the line I check my bank account and see that I somehow have a sky cinema pass. Also I've tried to cancel the pass and nothing loads on my passes.

[Andy]

@Anonymous User

Welcome to the forum. Pop onto live chat, explain what's happened and they can look into this for you. 

To get to live chat, go to the following help page and choose the live chat option.

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

[Anonymous User]

I've solved the cancelling but would like to query about a refund.

[Andy]

@Anonymous User @Anonymous User

Best way to query a refund is to pop onto live chat and explain what's happened.

To get to live chat, go to the following help page and choose the live chat option.

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

[Anonymous User]

Many thanks Andy for your useful advice

[Anonymous User]

Hi I don't have now TV but getting charged every month how do I stop it I cancel it last November but now won't stop taking money from my account

[Anonymous User]

Can someone help me to cancel nowtv. Need help nowtv are ignoring me.