24-09-2022 10:39
Hi I cancelled my boost membership a while a go and its not on my account so why am I still being billed for it.
24-09-2022 10:56
@Boostmember
When you say not on your account. Do you mean it’s not active within your account online?
https://www.nowtv.com/gb/account/membership
If not it sounds like you have a duplicate account. Check this link for other accounts with the same payment details.
https://help.nowtv.com/article/find-an-account
See this thread for a similar situation.
https://community.nowtv.com/t5/Account-Billing/Refund/m-p/589170#M20292
