04-02-2020 13:10
I cancelled my now tv pass in October and I’ve been getting charged ever since for broadband and also monthly £30 pass is there any way that this can be resolved and all money after cancellation can be refunded into my account? As I moved back into my parents house and didn’t need the internet @Anonymous User
04-02-2020 13:34
@Anonymous User
Hello
I would suggest to pop over to live chat where they deal with account related matters and ask them to cancel the pass or passes in question and also ask them for a refund. (Not the chat bot)
To reach live chat open the link below and click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.
https://help.nowtv.com/gb/get-in-touch/now-tv-passes/cancelling-or-renewing-now-tv-passes