17-03-2016 20:24 - edited 17-03-2016 20:26
I would like to cancel my now tv subscription but can't seem to do it
Solved! Go to Solution.
17-03-2016 21:41
@Anonymous User
Go to My Account/My passes where one can cancel.
Best done from PC or Laptop
10-07-2020 12:05
I need to cancel now TV and my card payment how do I get of them
02-05-2020 22:12
I just want to cancel this terrible service.need help been trying to cancel for a month. Monday I will tell the bank to stop payments
18-05-2020 21:20
I need to cancel nowtv as from now. And finding impossble to do .loada of information that is no good. Nothing about canceling.
18-05-2020 21:22
Sould i cancel the direct debit
18-05-2020 22:34
@Anonymous User
Yeah Joe
You got to protect yourself.
18-05-2020 22:47 - edited 18-05-2020 22:49
@Anonymous User
It isn’t a Direct Debit.
It’s a CPA, a Continuous Payment Authority, and the rules are different, and the protection it gives you is less, and only your Bank can cancel it for you.
And they may try to tell you that they can’t, but they can; the law was changed in 2009 to allow this.
And they must do it on receiving a properly completed request from you to do this, however they define ‘properly completed’.
27-10-2020 23:34
I cancelled my membership the same day as I started it and I have still been charged £9.99
22-05-2016 23:10
Unable to cancel subscription! No Live Chat, no contact number! Followed all advice/guidance! Yet another month's payment due in 24 hours. NowTV is a 'printing money machine'....how do I cancel when the tabs in NowTV aren't working???? Definitely taking this further!
22-05-2016 23:39
@Anonymous User There is live chat. Click here and scroll to 'Contact us'. Be quick as hours are
8am - midnight.
29-01-2020 24:31
this company are absolute theives- there is no means to cancel a pass, despite the web page saying you simply cancel,- i have spoken numerous times to customer services, who are incompetant beyond belief, despite me pleading for them to stop stealing from me, month after month they take money from my bank, and my bank seem unable to stop paying them.
i am now stuck with having to go to the police and take legal action for sky to stop defrauding me,
i rue the day i ever was stupid enough to sign up to nowtv,- it is an absolute national disgrace,
i am writing to numerous tv companies to see if they wil lasssit in exposing these theiving scum,
if anyone has any idea how to close an account, or stop these theives robbing you , i beg you to say...!!!!!!!!