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Anonymous User
Not applicable

Cancelation

I've seen what's written about cancelation, but if I go to the membership area there is none displayed so there is no option for cancellation. But as I was watching something for half an hour, so there should be one. What should I do?

3 REPLIES 3
gavs82008
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@Anonymous User 

This on the app or website? 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
On the website.
As it says, login, go to your membership you want to cancel and cancel it.
But I can't even see an active membership despite watching some sports for
half an hour or so.
I was sure I subscribed to a monthly one:
gavs82008
Legend 5
Legend 5

@Anonymous User 

Perhaps accidentally signed up with another account?

https://help.nowtv.com/article/find-an-account

FYI that I do not work for NOW, just a NOW customer trying to help