Cancel my NOW Membership

[Mike3]

hay ive been looking into steps to cancel my membership i made it few months ago just to watch 1 movie doesnt metter and am looking for way to cancel it i dont have any cancel option in my acc looks like i dont have any active membership on the account here but am being charged every month 2 times in a month i want my membership canceled.

[schnapps]

Hi @Mike3 

Assuming you are paying your Membership directly to NOW, then it sounds to me you have more than one account.

Check the email login on all your playback devices under the My Account section of the NOW App, check your email folders for any NOW email correspondence.

Use the Account Finder button on this link to see if you have created more than one account and looking on the wrong account to cancel any Memberships.

https://help.nowtv.com/article/find-an-account