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12jo
Advocate

‎27-06-2022 12:35

Cancel membership

How do I cancel my membership on iPhone every time I click manage membership there’s no option for me to click cancel thanks 

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎27-06-2022 12:43

Hi @12jo 

When going on the NOW website online account, firstly maybe try a different internet browser.

If there is no cancel option under My Membership or no sign of any recent payments under My Bills & Payments then is it possible you have more than one NOW account or are billed through a third party ?