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Anonymous User
Not applicable

‎15-03-2022 7:43

Can't sign in

I have just got BT TV  with NOW TV I had an old account with NOW TV which I signed out of to do a new account as I couldn't remember the password. But now all I get is can't sign in please try later. How do I get rid of the old account so I can set up a new one 

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎15-03-2022 10:23

@Anonymous User 

If your billing for NOW is direct with BT, you will have to speak with BT to get any account issues resolved. 

 

https://help.nowtv.com/article/bt-support

 

FYI that I do not work for NOW, just a NOW customer trying to help