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Anonymous User
Not applicable

Can't escape from broadband bills

We moved house late last year, and cancelled our broadband. I received written confirmation of this, however we continued to be charged. I contacted NOW TV, who apologised and refunded the overpayments, however they kept charging us. I contacted them again, received another apology and another refund, yet despite this, our account still shows that we will continue to be charged for broadband. How do I get this stopped!?!?!

1 Reply

@Anonymous User 


Contact your bank, and withdraw the authority for these payments.

Please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.