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Anonymous User
Not applicable

Can't add Pass after missed Monthly payment

Hi,

I have been paying for a monthly Sports Pass automatically via my Bank Card each month but this month I have been given a Month Pass as a gift and I want to use this before its activation date expires.

However, I now have a red sign saying there's been an error with my payment and to check my card details. It has kept the Sports working as it keeps trying again to take Money from my bank when I don't want it to and I want to activate the pass instead.

 I'm stumped as to solve this, please can anyone help me? I'd be very grateful for any help.

 Thank you!

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