06-01-2022 14:18
06-01-2022 14:33
Hi @Shaunadawn
Because this is predominantly a customer forum with other customers helping each other out, you really need to ask this question directly to the NOW Broadband Team.
Use the link page below on ways to contact them.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1