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Anonymous User
Not applicable

Can I have a break from my 6 month entertainment pass and at a later date restart to use remainder?

A 6 months entertainment pass was included in my nowtv box deal.  I activated it on 8th Nov.  If I cancel the pass before 7th Feb with 3 months viewing used, can I continue with my 3 months remaining credit at a later date, or will that credit be lost please?

1 ACCEPTED SOLUTION
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

A 6 months entertainment pass was included in my nowtv box deal.  I activated it on 8th Nov.  If I cancel the pass before 7th Feb with 3 months viewing used, can I continue with my 3 months remaining credit at a later date, or will that credit be lost please?


HI Vinnie, unfortunately, at this time it is not possible to do so but i admit it would be an amazing feature to have.

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3 REPLIES 3
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

A 6 months entertainment pass was included in my nowtv box deal.  I activated it on 8th Nov.  If I cancel the pass before 7th Feb with 3 months viewing used, can I continue with my 3 months remaining credit at a later date, or will that credit be lost please?


HI Vinnie, unfortunately, at this time it is not possible to do so but i admit it would be an amazing feature to have.

Anonymous User
Not applicable

Thanks for such a quick reply Tony.  I think a 'fair' feature would be a better way of putting it.  Still, I suppose it's a way of getting more money out of their customers.

Thanks again Tony.

Vinnie

Tony-D
NOW Team Member
NOW Team Member

@Anonymous User wrote:

Thanks for such a quick reply Tony.  I think a 'fair' feature would be a better way of putting it.  Still, I suppose it's a way of getting more money out of their customers.

Thanks again Tony.

Vinnie


No problem @Anonymous User Glad i could help you out 🙂 Yes, although i am not allowed to agree or disagree i can see from your perspective 100%. Thanks for gettng back to me Vinnie anyway sure, if you need anything else just give me a shout here on the forum. Cheers.