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Anonymous User
Not applicable

Can I change my delivery address?

I am a new NowTV customer and I am awaiting delivery of a modem later this month. Can I change the delivery address? I won't be at home on the date of my delivery.

Thanks. 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

You could try calling the broadband team, but they might tell you about Royal Mail and the tracking. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

FYI that I do not work for NOW, just a NOW customer trying to help

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4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Anonymous User 

The delivery of the router will be made by Royal Mail. You should be provided a tracking number, when you get the tracking number I am sure you will be able to make the changes of the delivery. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks Gavs. Not sure the Royal Mail will allow that, but we'll see. 

Cheers!

gavs82008
Legend 5
Legend 5

@Anonymous User 

You could try calling the broadband team, but they might tell you about Royal Mail and the tracking. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

That's great. I couldn't find their phone number.

Thank you!