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Anonymous User
Not applicable

CUSTOMER SERVICES CONTACT NUMBER????

Does anybody know the oh so very illusive telephone number for customer services????

I`m pretty damn sure, you will have seen numerous other posts regarding people being charged after cancelling subscriptions, not being able to cancel subscriptions and how the contact methods that are offered don`t seem to work and how many people are a lot more than frustrated with the whole situation

Please, someone, step forward and reveal the number so that countless numbers of disgruntled people can achieve closure

13 REPLIES 13
Anonymous User
Not applicable

you can't contact customer services if you have any issues you are stuck

gavs82008
Legend 5
Legend 5

@Anonymous User 

Now TV only has a phone number for broadband only 0330 041 2460

 

Otherwise its the Live chat.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

FYI that I do not work for NOW, just a NOW customer trying to help
jax101
Advocate

I havent got any dial tone on my landline.  I have used the 'live chat' to check my landline and it keeps saying that there is no problem with my landline but i still dont have any dial tone so i need to speak to a human being.  Do they exist at NOWtv? 

 

gavs82008
Legend 5
Legend 5

@jax101 

What you got was the bot that tries to point you in the right direction. Live chat is reserved for TV customers only.

For broadband you need to call the team using the number from the below link.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help