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J0D
Advocate

COMPLAINT Now TV cancellation error

Now TV has cancelled my internet in error and can't reinstate it for two weeks? It only took a day to cancel so why two weeks to fix and all because I reported a fault and said I will be moving??? Fuming

 

2 Replies
gavs82008
Legend 5
Legend 5

@J0D 
Nothing can be done on here I’m afraid. No staff will also be able to assist.

You’re best to pester the broadband team until you’re happy with the resolution. 

FYI that I do not work for NOW, just a NOW customer trying to help
J0D
Advocate

Thank you