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Anonymous User
Not applicable

‎18-11-2022 16:17 - edited ‎18-11-2022 16:27

COMPLAINT Now TV cancellation error

Now TV has cancelled my internet in error and can't reinstate it for two weeks? It only took a day to cancel so why two weeks to fix and all because I reported a fault and said I will be moving??? Fuming

 

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

‎18-11-2022 16:35

@Anonymous User 
Nothing can be done on here I’m afraid. No staff will also be able to assist.

You’re best to pester the broadband team until you’re happy with the resolution. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

‎18-11-2022 21:29

Thank you

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