27-04-2020 14:02
I cancelled my subscription November/December yet I’ve just noticed I’m still paying for a service I’m not being provided, nor want. Any help would be much appreciated as it’s not easy to find help on here..
27-04-2020 14:07
Hi @Anonymous User
See if there is anything in this linked article could explain why you cancelled and still being charged.
https://help.nowtv.com/article/cancelled-now-tv-but-still-being-charged
If you have ever created more than one account try using the account finder tool in the above link.