23-04-2022 14:52
Hi, I have a BT TV account through which I added now TV sky sports membership. At home I can go to all the sports channels and watch no probs. But on my now TV app on iPad it says I do not have a sports membership. Any idea what I'm missing? Thanks, Jof
23-04-2022 15:12
Hi @Anonymous User
If it was me i would post your issue over on the BT TV Community Forum (if you haven't already).
Where the BT TV mods are pretty proactive and will assist with your issue.
Only stuff i could suggest is the basics, like try a new fresh NOW App download from your IPad Apps Store.
Fully power down the iPad and reboot it with your BT TV account login details on the new fresh NOW App.
23-04-2022 15:14
Hi @Anonymous User
Or contact BT TV directly using the communication methods from this link page below.
23-04-2022 15:16
Are you logging in to the NOW app with the same credentials you use for BT TV?