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Anonymous User
Not applicable

Broken box

I am trying too cancel my subscription as my box is broke and I'm still paying for it

 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

You should be able to cancel your subscription passes yourself by reading this help article and clicking on the link contained in the article to reach My Account > Passes & Vouchers whilst logged in on here.

 

https://help.nowtv.com/article/how-do-i-cancel-now-tv 

 

When you cancel a pass follow the step by step instructions on screen (approx four steps) then jump back to Passes & Vouchers to see if there is a cancelled message in red text next to the pass you have cancelled.

 

You should also receive an email notification message that you have cancelled a pass on your account.