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Anonymous User
Not applicable

Broadband not working been off since 1 pm very little info

Anyone know why and if it's being fixed today?

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Unfortunately it’s been a fault with OpenReach which has nothing to do with NOW but it’s out of their control and they are waiting for OpenReach to fix it

FYI that I do not work for NOW, just a NOW customer trying to help

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5 REPLIES 5
gavs82008
Legend 5
Legend 5

@Anonymous User 

Look across the forum, endless threads about internet being down

 

An issue with OpenReach being looked into. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Oh!  Ok will do.  Endless threads don't sound good does it?  Hope I ain't joined a crock of!

gavs82008
Legend 5
Legend 5

@Anonymous User 

Unfortunately it’s been a fault with OpenReach which has nothing to do with NOW but it’s out of their control and they are waiting for OpenReach to fix it

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Unfortunately this is an on going issue. Mine has been doing this nearly every night for near a year. It us a waste of time complaining as from my previous experience very little us done 

Anonymous User
Not applicable

Unfortunately. It is a crock!! Mine has been going down around the same time nearly every night for the past 10 months. Complaints arent taken seriously, so cant wait until my contract ends!!