Broadband email stating I’m 2 months in arrears and will be cut off in 10 day.

[Looney]

I updated my new bank card. Now has the new details. Suddenly an email appears saying imm2 months in arrears., as they can’t take the payments. I’m confused as there is no reason they can’t ?

[gavs82008]

@Looney 

What does your account show? 
https://www.nowtv.com/gb/account/payments

Could be a scam, only way to truly find out is best to call the broadband team.

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485