15-10-2019 11:55
My broadband charges increased from £20 in August to £35-99 in September. Can anyone explain why please?
Solved! Go to Solution.
15-10-2019 12:18
@Anonymous User
Have you come to the end of your 12 month "contract"? If so then the £35.99 is the standard full price for the broadband.
I'd recommend that you get in touch with the broadband team and see if you can get yourself a new deal.
0330 041 2460
15-10-2019 12:18
@Anonymous User
Have you come to the end of your 12 month "contract"? If so then the £35.99 is the standard full price for the broadband.
I'd recommend that you get in touch with the broadband team and see if you can get yourself a new deal.
0330 041 2460
16-10-2019 11:00
Thank you gavs. Can you tell me how i get in touch with the broadband team please
16-10-2019 11:08
@Anonymous User
There was a number at the bottom of my post.
0330 041 2460
If not I would then recommend using the Live chat.
https://help.nowtv.com/get-in-touch
1. NOW TV account & payments
2. Cancelling or renewing NOW TV Passes
3. Drop down 'How to get in touch'
4. Live Chat