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Anonymous User · ‎15-10-2019

My broadband charges increased from £20 in August to £35-99 in September. Can anyone explain why please?

gavs82008 · ‎15-10-2019

@Anonymous User

Have you come to the end of your 12 month "contract"? If so then the £35.99 is the standard full price for the broadband.

I'd recommend that you get in touch with the broadband team and see if you can get yourself a new deal.

0330 041 2460

FYI that I do not work for NOW, just a NOW customer trying to help

gavs82008 · ‎15-10-2019

@Anonymous User

Have you come to the end of your 12 month "contract"? If so then the £35.99 is the standard full price for the broadband.

I'd recommend that you get in touch with the broadband team and see if you can get yourself a new deal.

0330 041 2460

FYI that I do not work for NOW, just a NOW customer trying to help

Anonymous User · ‎16-10-2019

Thank you gavs. Can you tell me how i get in touch with the broadband team please

gavs82008 · ‎16-10-2019

@Anonymous User

There was a number at the bottom of my post.

0330 041 2460

If not I would then recommend using the Live chat.

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

FYI that I do not work for NOW, just a NOW customer trying to help

Broadband charges