cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Box upgrade & passes

Hi,

 

Just wondered what happens to the passes on my stick when my 4k box upgrade arrives. I believe this comes with a 1 month entertainment & movies pass. Will I lose the passes on my stick or will I get both?

1 ACCEPTED SOLUTION
RoyB
Legend

@Anonymous User 

 

Or if they are embedded in the box, like they are these days on the Stick, then any passes that can’t be started at once, because you have more than a month left on an existing pass of that type, will go and live at the top of My Account/Passes & Vouchers, ready for you to call down when you need them.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

View solution in original post

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

If I am not mistaken I believe the passes you get given are in voucher form and just apply it to your account. 

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@Anonymous User 

 

Or if they are embedded in the box, like they are these days on the Stick, then any passes that can’t be started at once, because you have more than a month left on an existing pass of that type, will go and live at the top of My Account/Passes & Vouchers, ready for you to call down when you need them.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.