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Anonymous User
Not applicable

Boost pass

Anyone else been charged for a boost pass that was not ordered ?

 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best option is to fill this form out for a refund.

https://account.nowtv.com/payments/query/incorrect-charge

Check this link to confirm that you only have 1 account with your card details.

https://help.nowtv.com/article/find-an-account

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Really annoying to notice that the boost is been added to your account without your permission and only noticed when checked online bank account. It is a cheeky way to make money from your customer. Glad I found a link to ask for refund.. let's see their response.  

gavs82008
Legend 5
Legend 5

@Anonymous User 

Depends, did you take any offers on this page?

https://www.nowtv.com/offers

 

If so, then its clearly stated that BOOST is part of the offer. 

FYI that I do not work for NOW, just a NOW customer trying to help