02-01-2023 12:39
I signed up from a link of £1 a month for 2 months, this is my 2nd month and I’ve been charged for a boost! What hurts more is that the app doesn’t even work on my LG tv. I saw nothing about additional £5 charges it’s misleading, I wasn’t a refund and you can’t even speak to anyone
21-01-2023 9:46
That’s cause it’s a week free trial, so technically is an offer.
21-01-2023 16:05
The cinema was an offer and had the price crossed out so that gives the impression the boost is just free. That’s my point
21-01-2023 12:57
The next time you rush for a special offer ("Ooh look it's only £1") do read the terms and conditions first. I have just been digging through some of my recent ones, it seems clear enough:
21-01-2023 15:34
That’s great for you, this wasn’t on my information. I hope your next S#it is a hedgehog
21-01-2023 15:36 - edited 21-01-2023 15:45
And I hope you learn to check what you're paying for and some manners about how to behave on a forum.
21-01-2023 16:06
You too, don’t jump on insulting people when you haven’t see what we signed up to
21-01-2023 18:37
Where have I insulted you, unlike you with your crude, vulgar and unpleasant remark regarding bowel movements? We all may have grievances from time to time, but keep it civil, eh?
21-01-2023 18:19
Me too an adult one!
21-01-2023 16:18
I’m on my phone I don’t see where I can add a picture but this is copy and pasted.
I got the refund because I couldn’t use any of it. Although they could see my user platform and they discontinued it, they have continually sent me offers and eventually I accepted the offer to come back, they took my membership despite knowing they don’t do the app, so I still wasted £2 on absolutely nothing. Robbing on both fronts
ORDER DATE
Wed 30 Nov 2022
WHAT YOU'VE BOUGHT
Your membership will roll on each month at the standard price, unless you cancel.
NOW Boost will only roll on from month to month if you also have an active monthly membership.
Check out the T&Cs below to see what you’ll pay.
If you’re on an offer or a free trial, you’ll start paying the regular price when your offer or trial period ends. To see details of exactly what you’ll be charged and when, log in to my account.
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Speak soon,
The NOW Team