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Anonymous User
Not applicable

Blank screen when trying to log into my account via a PC

I'm trying to log into my account via the PC, however whenever I go in a blank page appears, nowhere to detail log in details all all.  I want to cancel my passes and the app doesn't allow you to cancel via that format, so I have to access my account on line to do so!! Loosing the will to live, please help!!

Legend 5
Legend 5

Hi @Anonymous User 


Have you tried a different internet browser with the ad blocking software disabled ?


If still no joy what happens when you try to access your account and passes on the nowtv website either using your PC internet browser in a Private Window or Incognito mode.


If still no luck, do you own a smartphone and if so see if you can access your account on the nowtv website and cancel your passes via your phone's internet browser (not NowTV App).

Anonymous User
Not applicable



Thanks for this, I've gone in via google chrome, and accessed it that way no problem.  Didn't think of your suggestions, so thanks for your help!! 😉