Bills and payments

[Jaz]

I have an account online to check my bills and payments but nothing shows up at all. Can anyone help with this please. 

Just agreed a new contract but still nothing shows up.  

[gavs82008 · Accepted solution]

@Jaz 

Assuming your talking about broadband?

Have you got your previous bills/payments?

[Jaz]

Thanks. Yes broadband and calls. Nothing has ever showed up in my account. In the end I have had to add another email address and for some reason this has sorted it out. Strange way to do this but at least I can now see what is happening.

[gavs82008]

 

@Jaz 

Sounds very odd. Drop support an email to see if there is anything that can be done. See below picture for the email address.