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Anonymous User
Not applicable

Billing

I am being charged twice for now tv entertainment package i pay £3.99 a month but getting charged twice. One is called NOW 

 

the other is coming under as 

 

NOW but with random numbers rhen ENTS On the end 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Are both payments £3.99?

 

Check this link to make sure you don't have any other duplicate accounts with the same payment details. 

https://help.nowtv.com/article/find-an-account

 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

hi was to pay only £9 to my bill but they took £28 from my bank when they said only £9 I like to have it back ASAP 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Go onto live chat and speak with staff, by clicking “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help