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Newbie

Billing

I have received a bill for now TV for September for 14.99 and I do not have a now TV box or stick answer's please 

 

 

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Legend 5
Legend 5

Re: Billing

Hi @Colleen 

 

£14.99 sounds like a cinema pass and boost pass charge.

 

If you don't own any devices, then in the past did you create a NowTV account and since then give away or recycled an old NowTV box for example without removing your account details from it ?

 

Anyway your best option is to jump over to live chat (use the green chat button on this link page below) where the Community Forum is mainly used by customers helping other customers out and we won't be able to help with regards to account related matters or payments taken from your account without your permission or knowledge.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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