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Chan40
Advocate

Billing

I've got a overdue balance for my broadband and have been trying to pay since this morning. Everytime I put in my card details it goes back to the top telling me to pay. It's not my card as it's got funds so I don't know why NOW TV as aren't letting me pay. It is really frustrating and annoying plus there is no other way of getting hold of them. I feel to get another broadband provider as at least I can call and make a payment with them 

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gavs82008
Expert 2

Re: Billing

@Chan40 

Get in touch with the broadband team, should hopefully sort you out.

 

When I was a Now TV broadband customer this is number I used to call them 0330 041 2460

 

If not I would then recommend using the Live chat.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

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