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Anonymous User
Not applicable

Billing

Why is my bill so high for next month 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Would it be a Broadband bill and are you coming out of the 12 month introductory offer ?

 

If so did you receive an email notification of the new price increase ?

 

Also just before you are out of the 12 month Broadband offer, i believe under OFCOM rules now in place NowTV will send you another possible email with an option to start another 12 months contract for either the same or similar price you are paying at the moment (though you will be locked in for another 12 months) or a higher price where you won't be under contract and can jump ship anytime you like.