18-06-2018 1:24
I’m being charged on my debit card for an account that I haven’t setup because this account is the only account that I have linked to my debit card and I shouldn’t be getting charged because on this account I have none of the passes. What should I do?
18-06-2018 13:30
@Anonymous User
Welcome to the community. Payments should only really be coming out if you have active passes (or broadband charges) on your account but if you can't see anything active it's usually down to another account you have or someone else in the household with an account set up using your card.
In any case to get it sorted try popping onto live chat and see if they can help find out where the payments are coming from. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)