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Anonymous User
Not applicable

Billing - I've been overcharged for existing passes

I currently have 2 live passes:

Entertainment (on offer at £4 until April 30th)

Cinema (on offer at £4 until April 14th)

 

I have just realized that I was charged £25.19 for these on 14 Feb, having been charged £0.00 in January..

 

The bill is made up as follows: 

Monthly recurring charges £16.98
 
Entertainment Pass £6.99
Sky Cinema Pass £9.99
Subtotal £16.98
Pro-rata charges £8.21
Partial charges to align with your payment period
Entertainment Pass £3.38 30 Jan - 13 Feb
Sky Cinema Pass £4.83 30 Jan - 13 Feb
Subtotal £8.21
 
There is an "Upcoming payment" for March listed also:
Entertainment Pass £6.99
Sky Cinema Pass £9.99
Subtotal £16.98
 
Can someone look at this for me please?
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