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Parker
Newbie

Billed twice?

I was recently billed twice at £5.99 for 2 now tv subs. How do I get this refunded?

1 Reply
gavs82008
Legend 5
Legend 5

@Parker 

Two different memberships?

What shows as active within your account?

https://www.nowtv.com/gb/account/membership

 

Or perhaps a second account by mistake using the same payment details?

https://help.nowtv.com/article/find-an-account

 

FYI that I do not work for NOW, just a NOW customer trying to help